customer experience, manufacturing, customer success, adaptive manufacturing enterprise

The Customer Experience in Manufacturing

For many years, the customer was almost an afterthought to manufacturing companies. The managerial emphasis was on increasing operational efficiency, improving productivity and controlling costs — all good things. But the customer...
cross functional teams in quality management systems

Building a Quality Culture: Using Cross-functional Teams

This is one of a series of blog posts digging deeper into the seven keys to building a quality culture, which builds on Nicole Parker's introduction blog. In this article, we...

Performance in the Demand Planning Cycle

We’ve discussed the benefits of gathering data and coming up with a strategy of collaboration when implementing a demand planning cycle. Now it’s time to walk through the importance...
tech on demand erp cloud computing

The Continued Shift to Tech On Demand

It’s been several years since manufacturing companies started the shift to using technology in the cloud. On Demand technology makes sense in so many ways, and nothing could have proven the...