Explore Keynote Announced!

Jim is an author, columnist, media commentator and consultant, with a focus on linking future trends to innovation and creativity. He’s recognized worldwide as a thought leader and authority on global trends, rapid business model change, business transformation in a period of economic uncertainty and fast paced innovation.

Quality, Customer Service, and the Cloud are Key to Haigh’s Success

Who is Haigh’s Haigh’s is a manufacturer of high-end chocolates, and they have been in business for over 100 years. What makes Haigh’s stand out is their focus on customer service as...

Kendra Scott is Using Cloud ERP to Expand Her Business

Kendra Scott believe that having the right systems in place allows them to grow in different aspects of fashion outside of jewelry. By moving their ERP solution to the cloud, they no longer have to worry about administering their own ERP, so they can focus on what’s most important to them: their products and customer satisfaction.
Managing the dreaded business interruption

Business Interruption: A What-If Scenario

The automotive industry has only to look back at the 2011 tsunami in Japan, a major fire at a German chemical supplier, and the recent United States port labor disruptions to remember how quickly and suddenly these events can occur.