Digital transformation in manufacturing, digital manufacturing, digital transformation, manufacturing, industry 4.0

What is the State of Digital Transformation in Manufacturing?

It’s said change is the only constant, and the manufacturing industry is proof. It’s an industry that faces consistent disruption, causing manufacturers to be in a permanent state of adaptation. They...
customer service, customer service representative, manufacturing

People in Manufacturing: Customer Service

Savvy manufacturing companies know that efficient operations, low costs, and high quality are good, but none of that matters if you can’t make your customers happy. Customers don’t have to play...
quality culture, 7 keys, no heroes, quality management

Building a Quality Culture: No Heroes

This is the last of a series of blog posts digging deeper into the seven keys to building a quality culture, which builds on Nicole Parker's introduction blog. In this article,...
API, API architecture, Application program interface, Business

What is an API and Why is It Important in Business?

If you’ve been doing any research on business systems or general technology, you’ve probably seen a lot of chatter about application program interfaces (APIs). The very name sounds complicated and extremely...