Monday, March 18, 2024
Customer Success

Customer Success

Brunswick Boat Group, boat, EQMS

Brunswick Boat Group Improves Quality and Process Standardization with QAD

No manufacturer ever wants to deliver a product that’s anything less than exceptional. Consistently meeting or exceeding customer expectations is critical for building a loyal customer base and eking out a...
Autokiniton, cloud ERP, automotive

Autokiniton Leverages QAD Cloud for Rapid Disaster Recovery

Disasters come in all shapes and sizes. They can be physical and natural, like wildfires and tornadoes, or events such as pandemics and economic downturns that are less tangible yet equally,...
WebREPS, e-commerce, digital commerce, B2B wholesale

WebREPS Launches Complex B2B E-Commerce Site with QAD

Entering the B2B e-commerce space, and doing it well, didn’t seem like an easy task for WebREPS, a wholesale distributor of HVAC parts and equipment. Other companies in the industry simply...
digital commerce, digital commerce tactics, e-commerce, b2b

4 Digital Commerce Tactics To Engage Your B2B Customers

Are you a B2B company struggling to build customer loyalty? There’s no doubt that customer engagement in the B2B marketplace is a harder nut to crack than in B2C commerce. The...
Automotive, Customer-to-Supplier Demand, Tier 1 supplier

Tier 1 Supplier Automates Customer-to-Supplier Demand with QAD

Tell someone “It’s impossible” and many people will take it as a personal challenge to prove the world wrong. In the case of this QAD automotive customer using QAD ERP in...
Four Seasons General Merchandise, Digital Commerce, e-Commerce, Customer Success

Four Seasons General Merchandise Upgrades to QAD Digital Commerce

LA-based Four Seasons General Merchandise, a wholesale distributor of more than 10,000 items in at least 50 categories, including housewares, health and beauty, stationery, toys, and baby items, ships hundreds of...
QAD user group, QUG, QAD systems, ERP

Experience QAD User Groups: Reconnect, Learn & Network

Do you find yourself asking if there is a better way to do something? Are you getting the most out of your QAD systems? Wouldn’t it be helpful if you had...
customer experience, manufacturing, customer success, adaptive manufacturing enterprise

The Customer Experience in Manufacturing

For many years, the customer was almost an afterthought to manufacturing companies. The managerial emphasis was on increasing operational efficiency, improving productivity and controlling costs — all good things. But the customer...
pennengineering, quality, quality management, qms, customer success, case study

PennEngineering Turns to QAD EQMS to Standardize Quality

It’s a typical story we see all the time, in almost every industry – as an enterprise grows, both organically and through mergers and acquisitions, it becomes obvious that each entity...
CIPLAS, packaging, packaging manufacturing, customer success, case study

CIPLAS Grows and Scales with QAD for 25 Years

Manufacturer of polypropylene packaging products CIPLAS has been a QAD customer for more than 25 years, as it’s grown and become a global leader in the plastics packaging industry. As the...